FAQ
Totem® products are only available in Thailand! Contact us if you are interested in reselling our product. We will always do our best to give opportunity to people who like our products.
Yes! You can contact us by email, Facebook, Instagram. (thaistickycrew@gmail.com)
We strongly encourage customers to purchase our products from official garden centers or from our official Shopee and Lazada shop available HERE. We do not sell directly to Amazon, Walmart, eBay, or any other online retailer. Additionally, we cannot guarantee products that have been purchased from online or third-party sellers because it is difficult to know how they are handling or storing our products.
We do not provide samples of our products at this time.
Contact us to organize a pre-order.
Our team takes between 1 to 2 days to prepare your order and allow 3 to 5 days for delivery.
We can't accept Visa/MasterCard yet. We do accept only bank transfer or QR Scan from Thai locals registered Bank.
While minerals like dolomite, azomite, and Epsom salt are natural, they are not considered organic in the context of organic farming. True organic fertilizers are derived from living matter, such as plants or animal wastes, and are processed without synthetic chemicals, ensuring a holistic approach to soil health and environmental balance.